Team Lead, Assistant Relationship Manager (AVP)

Location: BOS Singapore

Company

hirify.global is a private bank within the OCBC Group’s global network.

What you will do

• Support Market Heads, Team Heads, and Relationship Managers while managing a team of Assistant Relationship Managers.
• Provide training, mentorship, guidance, and performance calibration for Assistant Relationship Managers.
• Coordinate front-office dissemination activities and collaborate with stakeholders across departments.
• Review and improve processing workflows, staffing coverage, operational efficiency, and service quality.
• Investigate queries, resolve issues, monitor remediation tasks, and prepare management reports.
• Support compliance, operational risk, business continuity, reporting, and administrative activities.

Requirements

• At least 8 years of relevant experience in client servicing, operations, or sales support within financial institutions.
• Previous team management experience.
• Bachelor’s degree or diploma from a reputable institution.
• Strong understanding of financial products and services, with excellent interpersonal, communication, and client-interfacing skills.
• Meticulous approach, strong attention to detail, adaptability, and ability to collaborate across departments.
• Ability to work in a fast-paced environment with empathy, resilience, and a future-oriented mindset.

Nice to have

• CACS certification.

Culture & Benefits

• Open, collaborative, and fair working culture.
• Professional and personal development programmes.
• Attractive remuneration and non-financial benefits.
• Development opportunities within the OCBC Group’s global network.