Assistant Manager - Optical

Location: 878 Eastlake Parkway Suite 1010, Chula Vista, CA 91914, United States; onsite retail store role

Company

hirify.global provides optical retail services, eyewear products, and customer care through store locations.

What you will do

• Monitor profit, sales, performance goals, and store P&L results.
• Oversee the eyeglass department, operational efficiency, quality standards, and policy compliance.
• Supervise, coach, and motivate Opticians, contact lens sales associates, and reception staff where applicable.
• Deliver consistent customer service and resolve quality issues, including eyeglass remakes.
• Coordinate promotions, advertising, visual merchandising, and store reporting.
• Support staffing forecasts, recruiting, selection, and retention with the General Manager.

Requirements

• Optical sales experience; supervising experience is preferred.
• Ability to lead, coach, and build effective associate relationships.
• Understanding of store operations and performance standards.
• Strong written and verbal communication and exceptional customer service skills.
• Organizational, analytical, financial reporting, and problem-solving skills.
• Some duties may require specific licenses or credentials under applicable state laws.

Culture & Benefits

• Health and dental insurance.
• 401(k) retirement savings and flexible spending account.
• Paid time off, company holidays, and parental leave.
• Employee eyewear discount and overtime pay when applicable.
• Training programs, educational courses, and opportunities for internal promotion and career advancement.