Engineer II, Customer Quality Engineering (Semiconductor Cleaner)

Location: Suwon-si, Gyeonggi-do, South Korea

Company

hirify.global develops and supports semiconductor cleaner products for semiconductor manufacturing customers.

What you will do

• Serve as the primary customer quality representative for semiconductor cleaner products supporting customers in Korea.
• Lead customer issue investigations and resolutions using 8D, RCA, CAPA, and related methodologies.
• Analyze quality and process data to identify trends, root causes, and improvement opportunities.
• Collaborate with Manufacturing, R&D, Product Management, Sales, Supply Chain, and Global Quality teams.
• Support customer qualifications, product changes, PCN activities, new product introductions, audits, and technical meetings.
• Monitor customer quality KPIs and drive corrective actions and continuous improvement.

Requirements

• Bachelor’s degree in Chemical Engineering, Materials Science, Chemistry, Semiconductor Engineering, or a related discipline.
• 4–5 years of experience in semiconductor materials, customer quality, process engineering, product engineering, or related technical roles.
• Strong understanding of semiconductor manufacturing processes and quality systems.
• Experience handling customer quality issues and driving corrective actions.
• Knowledge of 8D, CAPA, SPC, FMEA, root-cause analysis, and statistical data analysis.
• Business-level English communication skills, written and verbal.

Nice to have

• Experience with CMP Slurry, CMP Pad, PCMP Cleaner, or post-CMP cleaning processes.
• Experience supporting Samsung Electronics, SK hynix, or other semiconductor manufacturers.
• Experience with semiconductor wet chemistry or cleaning processes.
• Experience using Minitab, JMP, or similar statistical software, or holding a Six Sigma Green Belt or above.
• Experience supporting customer audits, qualification activities, overseas manufacturing sites, and global teams.

Culture & Benefits

• Work involves cross-functional and global collaboration.
• Success is measured by timely customer issue resolution and improved customer satisfaction and quality KPIs.
• The role emphasizes customer focus, data-driven decision-making, technical problem-solving, stakeholder management, and continuous improvement.