Director, DBS - Supply Chain, Operations (Onsite: Deer Park, IL) (Lean/Continuous Improvement): Leading cross-functional business process improvement initiatives across supply chain, operations, customer care, and commercial operations with an accent on Lean thinking, Kaizen, structured problem-solving, and measurable business outcomes. Focus on coaching leaders, mapping value streams, eliminating waste, and sustaining improvements through governance, metrics, and daily management.
Location: On-site in Deer Park, Illinois, United States; approximately 25% travel, predominantly domestic with some international travel.
Annual salary: $191,000–$211,000, plus eligibility for bonus/incentive pay.
Company
Global life sciences, diagnostics, and biotechnology organization developing cancer diagnostic solutions and applying a structured continuous improvement system across its operating companies.
What you will do
Lead cross-functional Kaizen events and continuous improvement initiatives across Customer Care, Commercial Operations, Supply Chain, Operations, and other enabling functions.
Identify process improvement opportunities with business leaders, translate challenges into roadmaps, and support strategic objectives.
Apply Lean thinking and structured problem-solving to simplify transactional processes, eliminate waste, improve flow, and increase quality, delivery, cost performance, customer experience, productivity, and cycle time.
Coach, mentor, and develop associates and leaders in TPI, Standard Work, Daily Management, PSP, and Value Stream Mapping.
Establish sustainable operating mechanisms through visual performance management, metrics, governance, accountability, and daily management.
Influence across functions, scale best practices, and ensure improvement solutions are sustained.
Requirements
Bachelor’s degree in Engineering, Operations, Supply Chain, Finance, Science, or a related field, or equivalent experience.
At least 7 years of experience leading continuous improvement, Lean, operational excellence, consulting, or business transformation initiatives.
Hands-on experience applying Lean, Six Sigma, Toyota Production System, DBS, or similar continuous improvement methodologies in transactional or business process environments.
Experience in environments such as commercial operations, customer care, service, supply chain, or order-to-cash.
Ability to partner strategically with business leaders, influence without authority, and deliver measurable, timebound improvements tied to business metrics.
Ability to independently assess complex business processes, identify root causes, align stakeholders, and lead sustainable improvement plans.
Nice to have
Experience improving processes related to Supply Chain, Customer Support, Production Planning, and/or Logistics Planning.
Culture & Benefits
Collaborative global environment focused on belonging, continuous improvement, innovation, and tangible impact in cancer diagnostics.
Paid time off and comprehensive medical, dental, and vision insurance.
401(k) benefits for eligible employees.
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