Senior Manager, Global Commercial Training (Retail)

Location: Los Angeles, CA; hybrid office work schedule. Must be Los Angeles-based and able to travel domestically and internationally up to 75%.

Salary: $135,000–$155,000 per year.

Company

A global apparel brand developing technically innovative underwear, loungewear, shapewear, and essential products with a focus on comfort, design, and solutions for every body.

What you will do

• Develop the global training roadmap and define role- and channel-specific skills, behaviors, standards, and learning priorities.
• Translate commercial, brand, product, operational, and people priorities into scalable training programs and field-facing tools.
• Lead learning strategies for new stores, markets, channels, launches, campaigns, peak periods, and other key business moments.
• Build capabilities in product storytelling, styling, selling, client engagement, service, operational execution, and leadership coaching.
• Own global onboarding and ongoing development across digital, live, field-based, and blended formats, including personally facilitating high-impact training.
• Define learning success measures, use field and performance data to identify capability gaps, and oversee learning records, compliance reporting, and LMS governance.

Requirements

• Los Angeles-based with availability for domestic and international travel up to 75%.
• Bachelor’s degree or equivalent experience in Learning & Development, Organizational Development, Retail Training, Commercial Enablement, Business, or a related field.
• 8+ years of experience in learning and development, commercial training, retail training, sales enablement, or a related function within a global, multi-channel retail or consumer brand.
• 3+ years of experience leading and developing learning professionals.
• Experience creating global or multi-market learning strategies, onboarding, product education, selling and service programs, leadership development, and new store or market opening training.
• Strong facilitation, executive communication, program management, adult learning, instructional design, learning technology, LMS, reporting, compliance, and governance skills.

Nice to have

• Experience using AI tools and emerging learning technologies to improve training scalability and effectiveness.
• Experience balancing global consistency with regional and channel adaptation.

Culture & Benefits

• Inclusive, collaborative, high-performance environment focused on creativity and operational excellence.
• Company-paid healthcare coverage of up to 100%, including medical, dental, and vision.
• Kind Body fertility benefits and a 401(k) plan with up to 4% company match.
• Unlimited PTO and full access to LinkedIn Learning.
• HQ perks include catered lunches, office snacks and beverages, employee discounts, a dog-friendly office, company events, and product giveaways.

Hiring process

• Application review.
• Interview.
• Hiring decision.