Sr. Client Director (Customer Data Platforms)

Location: Remote USA, supporting customers across the Western United States. Candidates based in the Western U.S. are strongly preferred, with travel throughout the region as needed.

Salary: $120,000–$150,000 base salary plus variable compensation.

Company

hirify.global provides real-time Customer Data Platforms that unify customer data for personalized, privacy-conscious experiences and enterprise AI strategies.

What you will do

• Own commercial strategy and account plans for a portfolio of enterprise customers, focusing on retention, expansion, and account growth.
• Build expansion pipelines by identifying whitespace, new business initiatives, use cases, and opportunities across the hirify.global platform.
• Develop multi-threaded relationships with stakeholders, economic buyers, and executive decision-makers.
• Lead renewal and expansion strategies from opportunity identification through negotiation and contract execution.
• Build business cases and proposals that connect customer priorities with measurable value and return on investment.
• Partner with Solutions Consulting, Professional Services, Support, Product, and Marketing to improve adoption, forecast accurately, and mitigate churn and downsell risk.

Requirements

• 7+ years in customer-facing roles such as Solutions Consulting, Account Executive, Customer Success, or Technical Account Management.
• Experience in SaaS, Customer Data Infrastructure, Customer Data Platforms, Tag Management, Data Clouds, or Digital Marketing.
• Ability to establish credibility with decision-makers and create data-driven business cases for complex technology solutions.
• Strong cross-functional collaboration, project and program management, negotiation, and polished communication skills.
• Technical fluency to translate complex data architecture concepts into clear business impact for non-technical stakeholders.
• Ability to support Western U.S. time zones and travel throughout the region; Western U.S. location is strongly preferred.

Culture & Benefits

• Remote-first working model with a new-hire home-office stipend.
• Annual bonus, stock options, and new-hire equity grants.
• Medical, dental, vision, life, disability, and 401(k) benefits with company matching.
• Flexible paid time off, paid holidays, extended paid parental leave, and sick leave.
• Professional development through hirify.global LIFT, including more than 6,000 on-demand courses.
• Paid volunteer time, diversity and inclusion programs, and health and wellness initiatives.