Account Manager, eBay (Automotive Ecommerce)

Location: Virtual US; US-Remote

Company

hirify.global provides automotive-related software and marketplace solutions, including Hollander’s eLINK listing platform.

What you will do

• Manage a portfolio of eBay Parts & Accessories sellers, focusing on GMV growth, retention, listing quality, and marketplace performance.
• Monitor seller ratings, service metrics, policy flags, and GMV trends while creating improvement plans for at-risk accounts.
• Lead seller onboarding and training initiatives.
• Troubleshoot listing, compliance, and eLINK integration issues with Product, Development, and Technical Support.
• Provide marketplace insights, product recommendations, eLINK demos, and sales enablement support.
• Represent Hollander-hirify.global at customer visits, industry events, trade shows, panels, and educational sessions; travel approximately 30%.

Requirements

• 2–4 years of experience in account management, sales, ecommerce, or marketplace environments such as eBay, Amazon, or Shopify.
• Bachelor’s degree preferred; equivalent experience considered.
• Experience with marketplace listing management, inventory optimization, pricing strategy, and performance monitoring.
• Strong communication, presentation, training, analytical, and reporting skills.
• Experience troubleshooting customer issues in SaaS, ecommerce, or marketplace platforms.
• Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.

Nice to have

• Experience in automotive services, including recycling, collision repair, estimating, or insurance.

Culture & Benefits

• Regular full-time employment.
• Cross-functional collaboration with Sales, Product, Technical Support, Marketing, and eBay Motors.
• Customer-facing work with opportunities to participate in industry events and educational sessions.
• Remote work arrangement for the US.