Senior Manager, Client Growth & Success

Location: Remote, USA. Applicants must be authorized to work for any employer in the United States. Travel of up to 25% may be required.

Salary: $130,000–$145,000 annually, plus bonus eligibility.

Company

hirify.global is a digital health company using AI Digital Twin technology, wearable and metabolic data, and clinical care to improve outcomes for people with chronic metabolic diseases.

What you will do

• Manage a portfolio of approximately 5–10 strategic employer clients delivered through health plan partnerships.
• Build trusted relationships with benefits leaders, consultants, and health plan stakeholders.
• Use engagement, program, and outcomes data to improve client performance, satisfaction, and member adoption.
• Develop marketing, events, webinars, and open-enrollment strategies to increase program awareness and engagement.
• Own renewal planning and identify expansion opportunities across eligible populations, programs, and solutions.
• Coordinate with Implementation, Clinical, Product, Engineering, Marketing, and Operations teams to resolve escalations and improve the client experience.

Requirements

• 6+ years of experience in client success, account management, benefits consulting, or another customer-facing role.
• Experience in healthcare, digital health, employee benefits, or a services-driven organization; employer-client or health-plan partnership experience is strongly preferred.
• Strong understanding of employer benefits and health plan environments, including implementation, communication, and evaluation of healthcare solutions.
• Proven ability to manage complex stakeholders, build relationships, drive engagement, retain clients, and grow accounts.
• Strong communication, presentation, storytelling, analytical, and problem-solving skills.
• Must be authorized to work for any employer in the U.S.; visa sponsorship is not available.

Nice to have

• Experience with CRM systems such as Salesforce.
• Familiarity with client reporting and business review tools.

Culture & Benefits

• Remote role within a global team and a collaborative, supportive work environment.
• Equity participation opportunity.
• Unlimited vacation with manager approval.
• Paid parental leave: 16 weeks for delivering parents and 8 weeks for non-delivering parents.
• Employer-sponsored healthcare, dental, and vision coverage, with family coverage and HSA/FSA options.
• 401(k) retirement savings plan.