Robotics Maintenance and Field Services Technician II/III (Robotics)

Location: Remote, based in the United States, with approximately 75% travel throughout the United States; Philadelphia, PA

Company

AI robotics company developing and deploying general-purpose robots in manufacturing and customer facilities.

What you will do

• Deploy robotic systems at customer sites, including installation, commissioning, validation, and handoff.
• Perform preventative maintenance, repairs, upgrades, retrofits, and field modifications on autonomous robots.
• Troubleshoot mechanical, electrical, pneumatic, controls, networking, and other electromechanical issues.
• Support customer ramp-up, operational readiness, uptime, reliability, and performance.
• Document failures, collect field data, support root-cause investigations, and partner with Engineering on reliability improvements.
• Develop maintenance procedures, service standards, troubleshooting guides, and best practices while supporting pilots and new product introductions.

Requirements

• Experience troubleshooting, repairing, building, maintaining, or deploying electromechanical systems.
• Strong mechanical aptitude and the ability to diagnose electrical, mechanical, pneumatic, and controls-related issues.
• Experience with motors, sensors, actuators, drives, pneumatics, conveyors, robotics, industrial automation, CNC equipment, AGVs, AMRs, or similar systems.
• Ability to read electrical schematics, mechanical drawings, and technical documentation, and use hand tools, power tools, multimeters, and diagnostic equipment.
• Strong communication skills, customer-facing professionalism, independent problem-solving, and ownership.
• Valid driver's license and ability to travel extensively throughout the United States.

Nice to have

• Robotics, automation, field service, PLC troubleshooting, networking, Linux, or ROS experience.
• Startup or high-growth company experience and a military technical background.
• Fabrication, machining, welding, 3D printing, or an associate's or bachelor's degree in a relevant technical field.

Culture & Benefits

• Work with robotics technology deployed in real-world customer operations.
• Collaborate with Engineering, Manufacturing, and Operations leadership.
• Build experience across robotics, automation, software, mechanical systems, controls, and field operations.
• Most service trips are short-duration visits, and technicians are generally home most weekends.
• Potential growth into senior technical, engineering, operations, or leadership roles.