Application Analyst II - Professional Billing & Claims (Healthcare IT)

Location: US - National

Company

hirify.global provides managed services for clinical and business applications in the healthcare sector.

What you will do

• Provide advanced support for clinical and business applications, responding to incidents and requests within defined SLAs.
• Manage application, team, architecture, integration, and system dependency documentation.
• Coordinate with software vendors and ensure application teams receive effective support.
• Plan and execute application upgrades, security patching, implementations, decommissioning, and data archiving.
• Lead or support analyst-led projects, including scheduling, coordination, follow-up tracking, and status communication.
• Investigate issues independently, escalate appropriately, and support clinically integrated hospital and physician office workflows.

Requirements

• Bachelor's degree in information technology, engineering, healthcare informatics, computer science, or a related field, or relevant education and 8+ years of industry experience.
• At least 5 years of experience in healthcare IT or an equivalent IT application analyst role.
• Experience with ITIL-aligned Incident, Request, and Change Management processes.
• Strong analytical, problem-solving, communication, and customer service skills.
• Experience managing application support and documentation.
• Ability to work independently and collaboratively; some roles may require 24x7 on-call participation and travel as needed.

Culture & Benefits

• Full-time employment within the Managed Services division.
• Opportunities to earn relevant certifications and continue professional development.
• Customer-focused work supporting continuous and reliable application availability.
• Inclusive equal opportunity workplace.