MSP Account Director

Location: Boston, MA, USA; hybrid work model balancing office and remote work.

Salary: USD 200,000–340,000 yearly, with potential commission or performance bonus.

Company

Provider of digital employee experience management software that combines real-time analytics, automation, and employee feedback to help IT teams identify and resolve issues across enterprise endpoints.

What you will do

• Develop and execute plans to embed the platform across MSP and GSI workplace practices.
• Grow solution revenue through strategic partners and create opportunities across Europe.
• Build strategic and tactical relationships with C-level, sales, product, and technology stakeholders.
• Drive business development and co-sell initiatives with field sales, marketing, leadership, and technical resources.
• Create value propositions, enable field sales teams, and prepare business reviews for senior management.
• Represent the product at conferences and QBRs while monitoring MSP/GSI market trends and competitors.

Requirements

• 5+ years of experience developing, enabling, and supporting partner communities.
• 5+ years of experience in technology platform sales, partner or business development, enterprise sales, and go-to-market management.
• Experience working in or with MSPs and GSIs, including knowledge of their business, solutions, and technical needs.
• Proven ability to develop and execute go-to-market strategies and manage performance-related targets.
• Strong communication and presentation skills, including the ability to lead executive-level meetings.
• Experience in the EUC industry and with product teams, including influencing product strategy through partner feedback.

Culture & Benefits

• Hybrid work model with structured onboarding.
• Flexible hours, unlimited paid time off, 15 additional vacation days, 11 company-paid holidays, and 3 volunteering days.
• US employees receive company-covered health, dental, and vision benefits, plus life and disability insurance.
• 401(k) plan with up to 4% company matching and immediate vesting.
• Professional training platforms, parental leave, and employee referral bonuses.