Supervisor (Luxury Fashion Retail)

Location: 15 Parker St, Liverpool L1 1DJ, UK; onsite at the Liverpool Flagship store

Salary: £31,450 per annum

Company

hirify.global is a UK luxury retailer offering designer clothing, footwear, and accessories across more than 35 stores and over 200 brands.

What you will do

• Support the leadership team in driving store and departmental commercial performance.
• Lead, coach, and support Sales Advisors on the ladieswear floor.
• Analyse KPIs, sales targets, customer satisfaction, and operational data to improve results.
• Oversee daily retail operations, stock movement, audits, wage controls, and loss-prevention procedures.
• Train and develop the sales team, increasing product knowledge and progression opportunities.
• Maintain visual standards and work with store management, head office, and brand stakeholders.

Requirements

• At least 1 year of experience in premium or luxury fashion retail, ideally in a supervisory or management-related role.
• Experience supporting, motivating, and guiding teams in a fast-paced retail environment.
• Proven ability to achieve sales targets and deliver commercial results.
• Knowledge of fashion brands, trends, materials, merchandising, stock control, and loss prevention.
• Strong verbal and written communication, customer-service, problem-solving, and decision-making skills.
• Calm, adaptable, professional, and polished when representing a luxury retail brand.

Culture & Benefits

• 28 days of annual holiday, including bank holidays.
• 20% staff discount across Frasers Group stores and 50% in-store uniform discount.
• Weekly, monthly, and quarterly commercial bonuses, including commission-led bonuses.
• Career development opportunities, development courses, and national qualifications.
• Long-service awards, discounted gym membership, and a cycle-to-work scheme.