Account Manager, Wholesale - Lifestyle (Footwear)

Location: Greater London, United Kingdom; hybrid working with 3 days in the office and 2 days remote. Right to work in the UK is required; visa sponsorship is not available.

Company

Coach is a global fashion house founded in New York in 1941 and part of hirify.global, a global portfolio of fashion brands.

What you will do

• Develop the Coach Footwear category across key European wholesale accounts by strengthening partnerships and identifying new business opportunities.
• Manage sales appointments across four annual market cycles and present assortment strategies based on account performance and seasonal regional priorities.
• Collect and process orders, manage OTB expectations, and support order book conversion throughout the order lifecycle.
• Build short-, mid-, and long-term sales plans, including seasonal and yearly OTB planning and regional growth strategies.
• Analyse sales performance, prepare seasonal trade reports, and present weekly and quarterly results with action plans.
• Partner with Finance, Marketing, Wholesale Customer Service, and Accounts Receivable on profitability, account plans, operations, and customer payments.

Requirements

• Extensive experience managing retail wholesale portfolios across brick-and-mortar and online accounts.
• Experience overseeing European accounts and navigating diverse market dynamics.
• Strong expertise in Footwear and/or Ready-to-Wear product categories.
• Proficiency in Microsoft 365, including Excel and PowerPoint, with strong analytical and reporting skills.
• Excellent written and verbal communication, organisation, and time-management skills.
• Ability to work from the UK and travel across Europe as required; existing UK right to work is mandatory.

Culture & Benefits

• Hybrid work model with three office days and two remote days per week.
• Flex Fridays, 25 days of holiday plus bank holidays, and an annual company performance bonus.
• Learning and development opportunities, internal mobility, and career progression.
• Private healthcare, dental cover, employer pension contribution, and employee assistance support.
• Coach and Kate Spade multi-brand discount, gym discount, cycle-to-work scheme, and season ticket loan.
• Paid volunteering, employee resource groups, inclusion initiatives, and regular seasonal and cultural social events.