Customer Experience Banker Non NMLS

Location: Youngstown, OH, United States; office-based role

Company

hirify.global provides branch banking and financial services to consumer and business customers.

What you will do

• Provide excellent service to walk-in customers and resolve customer issues.
• Identify customer financial goals and recommend appropriate deposit and banking products.
• Grow customer relationships through follow-ups, outbound calls, referrals, and a disciplined sales process.
• Educate customers and refer them to other areas of the bank to deepen relationships.
• Process transactions accurately, balance daily, and follow operational, security, risk, and regulatory procedures.

Requirements

• High school diploma or GED plus at least one year of customer service or qualifying military service, or a bachelor's degree.
• Experience or demonstrated ability in customer service, sales, banking, relationship management, communication, and presentations.
• Applicants must already be authorized to work full-time in the United States.
• Immigration visa sponsorship is not available for this position.

Nice to have

• At least one year of customer service experience in banking, financial services, or goal-driven retail sales.
• Cash-handling experience.
• Comfort with mobile services, online banking, and related technology.

Culture & Benefits

• Welcoming and inclusive branch team environment.
• Opportunity to share ideas that affect customers, the bank, and local communities.
• Full-time office-based employment.
• Equal opportunity and tobacco-free hiring practices.