Administrative Assistant

Location: Milwaukee, WI, USA

Salary: USD 24.52–25.77 per hour

Company

Workforce development provider delivering career preparation, advancement, and workforce solutions through career centers, community sites, and partner locations.

What you will do

• Provide administrative and clerical support to the Project Director, management staff, and multiple departments.
• Gather and process electronic records requests while maintaining confidentiality and accurate records.
• Prepare memos, reports, correspondence, newsletters, and other documents; enter information into databases.
• Manage incoming and outgoing mail and scan accounts payable documentation into internal systems.
• Handle high-volume inbound and outbound calls and direct inquiries to the appropriate staff.
• Maintain physical and electronic filing systems and coordinate calendars, meetings, and meeting preparation.

Requirements

• High school diploma or equivalent.
• Excellent written and verbal communication skills with the ability to interact professionally with diverse customers.
• Proficient computer, typing, multitasking, data entry, and documentation skills.
• Strong organization and time management skills in a fast-paced office environment.
• Ability to handle high-volume calls professionally and courteously.
• Ability to maintain confidentiality when handling sensitive electronic records.

Nice to have

• Previous office or administrative experience.
• Microsoft Excel and database management experience.
• Records management, document scanning, accounts payable, or financial documentation experience.
• Customer service experience and the ability to work effectively in a large office team.

Culture & Benefits

• Equal opportunity workplace committed to diversity, inclusion, fairness, and respect.
• Learning opportunities and networking programs.
• Opportunity to support workforce development and make an impact on people's careers.