Financial Services Representative (Fintech)

Location: Columbia, South Carolina, United States. This is an office-based role with regular in-person attendance, occasional local travel to banks and offsite locations, and possible extended or weekend hours.

Salary: $15–$18 per hour, based on experience and location, plus performance-based bonus opportunities.

Company

hirify.global provides personal loans, tax services, and credit-building solutions through more than 1,000 branches across 16 states.

What you will do

• Drive loan sales by taking applications, explaining terms, closing business, and identifying opportunities for additional financial products.
• Conduct high-volume outbound calls for collections, application follow-up, tax services, and new business generation.
• Manage delinquent accounts, secure payments, and arrange payment plans.
• Prepare individual tax returns, review documentation, and answer tax-related questions in accordance with policies and regulations.
• Assist customers in person with applications, payments, account questions, tax services, and issue resolution.
• Process payments and account updates, maintain compliant records, handle cash, balance funds, and complete bank runs.

Requirements

• High school diploma or equivalent.
• Valid driver's license, reliable transportation, and current insurance.
• Ability to independently complete bank runs and transport deposits without relying on non-employees for transportation.
• Ability to obtain required insurance licensing.
• Experience in sales, customer service, collections, or account management with measurable results.
• Strong communication, problem-solving, organizational, computer, and data-entry skills, with the ability to handle high-volume calls and difficult customer conversations.

Nice to have

• Experience in banking, retail, restaurants, hospitality, collections, call centers, insurance, healthcare front office, or similar customer-facing roles.

Culture & Benefits

• Promote-from-within culture with growth opportunities into leadership roles.
• Performance-based bonus opportunities tied to individual and branch results.
• Medical, dental, vision, life insurance, long-term disability, and free mental health support.
• 401(k) with company match, paid holidays, vacation time, and paid volunteer time.
• Predictable schedules with an emphasis on work-life balance.
• Fast-paced, collaborative environment with frequent interaction with customers and coworkers.