Professional Services Engagement Manager (AI Software Delivery)

Location: London, England, United Kingdom

Company

hirify.global provides an AI-powered software delivery platform for testing, deployments, application security, reliability, compliance, and cloud cost optimization.

What you will do

• Partner with customers and account teams to understand business objectives, technical requirements, current environments, and desired outcomes.
• Lead discovery workshops, scoping sessions, and solution discussions to define packaged and custom Professional Services engagements.
• Create and present service proposals, pricing, Statements of Work, delivery methodologies, and implementation plans.
• Collaborate with Sales, Customer Success, Engineering, Technical Program Management, and delivery partners to scope, staff, and transition engagements.
• Support commercial negotiations, forecasting, opportunity management, bookings, margin targets, and risk mitigation.
• Occasionally lead paid-pilot implementations of hirify.global CI/CD, STO, and IaC Management modules for strategic prospects.

Requirements

• 5+ years of experience in technical sales, Professional Services, solutions consulting, or customer-facing roles within software delivery, DevOps, cloud, or developer tooling.
• 5+ years of experience managing or technically leading software engineering, DevOps, cloud, or developer tooling teams.
• Strong knowledge of CI/CD, DevOps, platform engineering, cloud-native technologies, and software development lifecycle practices.
• Experience consulting on technical transformation initiatives, scoping complex engagements, developing proposals, and authoring Statements of Work.
• Demonstrated success with professional services sales, discovery, solution development, pricing, forecasting, and commercial negotiations.
• Strong executive communication, presentation, stakeholder management, business acumen, and proficiency with Salesforce and related sales operations tools.

Culture & Benefits

• Comprehensive healthcare benefits.
• Flexible work schedule.
• Paid time off and parental leave.
• Monthly, quarterly, and annual social and team-building events.
• Monthly internet reimbursement.
• Quarterly hirify.global TGIF-Off, providing four additional days off.