Account Support Executive (Software)

Location: Hybrid, Alderley Edge, United Kingdom; office-based sales activity is required.

Company

hirify.global develops software supporting public services, including healthcare, emergency response, transport, policing, and local authorities.

What you will do

• Manage relationships across an existing customer portfolio.
• Identify and close opportunities for software modules, consultancy, and support renewals.
• Upsell products and services through webinars, telephone calls, and email, without cold calling.
• Maintain accurate CRM records and a healthy pipeline of future opportunities.
• Manage opportunities from order through delivery and contribute ideas to improve sales performance.
• Work toward annual team targets and participate in internal and external meetings.

Requirements

• Previous sales experience in a target-driven environment.
• Strong organisational, interpersonal, and communication skills.
• Experience with Microsoft 365, including D365.
• Experience with CRM and SharePoint is advantageous.
• Pre-existing right to work and travel within the UK is required; documentary evidence will be requested.
• Offers are subject to satisfactory vetting and reference checks, with a DBS check potentially required depending on the role.

Culture & Benefits

• Private medical cover funded by NEC, with optional family cover.
• 25 days of paid holiday with the option to buy or sell days.
• Life assurance cover of four times basic salary.
• Group pension contributions of up to 8.5%.
• Flexible benefits and free access to more than 15,000 LinkedIn Learning courses.
• Structured career development with potential progression into senior sales or account-based roles.