Field Service Engineer (Semiconductor Equipment)

Location: Linkou, Taiwan; onsite field service with approximately 20% travel by air and automobile

Company

hirify.global develops and supports advanced semiconductor manufacturing equipment, including Cymer systems.

What you will do

• Analyze, diagnose, and troubleshoot Cymer equipment by telephone and at customer sites.
• Install, repair, retrofit, upgrade, and perform preventive maintenance on customer equipment.
• Manage an assigned installation equipment base, including primary support, forecasting, customer meetings, and regular communication.
• Support equipment receipt, installation, testing, troubleshooting, and debugging.
• Train customer service and operations staff in equipment operation and maintenance.
• Maintain required parts, tools, service documentation, reports, and administrative records.

Requirements

• Associate’s degree with a technical emphasis and at least four years of field service engineering experience, or a bachelor’s degree in a technical field and at least two years of field service engineering experience.
• Experience leading an installation or significantly contributing to successful installations across multiple sites.
• Experience with Excel, Word, PowerPoint, LabView, Internet Protocol, and computer networking.
• Intermediate technical knowledge of electronics and the ability to read and analyze opto-mechanical and electronic schematics.
• Ability to analyze data, prepare detailed service reports, communicate technical issues, and facilitate technical resolution.
• Must meet customer-site access requirements, including background checks, safety training, cleanroom gowning, and use of breathing apparatus.

Nice to have

• At least one year of experience with optics, lasers, or semiconductor manufacturing equipment.
• Laser and vacuum experience.
• Oral and written English language skills.

Culture & Benefits

• Customer-facing field service work with regular technical collaboration and customer communication.
• Approximately 20% travel to customer sites and other locations as required.
• Access to company technical documentation and opportunities to provide feedback for improvement.
• Employment is subject to authorization to access controlled technology under United States Export Administration Regulations.
• Equal opportunity and inclusive hiring practices.