Account Manager (Food Tech)

Location: Wellington, New Zealand; hybrid workplace with field visits to restaurant partners

Company

hirify.global is a food-tech platform helping restaurants fill empty tables, increase foot traffic, and maximise revenue through real-time dining deals.

What you will do

• Own and optimise a portfolio of restaurant partners across the Wellington territory.
• Build relationships with restaurant operators through regular field visits and consultative conversations.
• Monitor performance dashboards, identify risks, reduce churn, and improve partner retention.
• Lead onboarding, activation, optimisation, campaigns, upsells, and cross-sells for partners.
• Collaborate with internal teams to improve account management processes, reporting, playbooks, and workflows.
• Support new market launches and help generate leads to grow the territory.

Requirements

• 3–5 years of experience in sales or account management.
• Established relationships in Wellington’s hospitality industry.
• Experience working toward retention, churn-reduction, or revenue-related goals.
• Strong organisational and communication skills, both in person and in writing.
• Confidence managing a portfolio across field-based and desk-based work.
• Ability to work autonomously while using structured ways of working and data to guide decisions.

Nice to have

• Experience in food tech, hospitality, marketplaces, or SaaS.
• Experience in territory-based or field-led roles.
• Interest in data analysis, performance reporting, and process improvement.

Culture & Benefits

• Join a high-growth international business expanding across New Zealand.
• Work in a collaborative environment focused on thoughtful execution and continuous improvement.
• Receive autonomy, structure, and support while shaping the Account Management function.
• Access staff discounts and dining vouchers through hirify.global.
• Top performers can take on larger territories, lead new city launches, and help scale the Account Management function.