ΠΎΠ±Π½ΠΎΠ²Π»Π΅Π½ΠΎ 14 ΡΠ°ΡΠΎΠ² Π½Π°Π·Π°Π΄
Account Manager (SaaS)
ΠΡΡΡ & Π‘ΠΎΠΏΡΠΎΠ²ΠΎΠ΄
ΠΠ»Ρ ΠΌΡΡΡΠ° Ρ ΡΡΠΎΠΉ Π²Π°ΠΊΠ°Π½ΡΠΈΠ΅ΠΉ Π½ΡΠΆΠ΅Π½ Plus
ΠΠΏΠΈΡΠ°Π½ΠΈΠ΅ Π²Π°ΠΊΠ°Π½ΡΠΈΠΈ
Π’Π΅ΠΊΡΡ:
TL;DR
Account Manager (SaaS): Expanding existing B2B customer accounts through upselling, cross-selling, strategic account planning, and adoption management with an accent on relationship development, revenue growth, and Salesforce-based pipeline tracking. Focus on identifying expansion opportunities, overcoming adoption challenges, forecasting sales, and coordinating with Customer Success and Sales teams.
Company
provides AI-powered IT management and cybersecurity software for Managed Service Providers and internal IT organizations worldwide.
What you will do
- Identify and pursue upsell and cross-sell opportunities across existing customer accounts.
- Build relationships with key decision-makers and align customer needs with solutions.
- Develop account strategies, conduct regular check-ins and business reviews, and address potential challenges.
- Monitor product adoption metrics and drive expansion strategies through established sales processes.
- Own sales targets, exceed quotas, and contribute to short- and long-term revenue growth.
- Coordinate with Customer Success and Sales teams and manage leads, opportunities, and accounts in Salesforce.
Requirements
- 3+ years of B2B sales experience, ideally in technology or SaaS.
- Proven record of exceeding sales targets and strong motivation to succeed in sales.
- Ability to work effectively in a fast-paced, metrics-driven environment.
- Strong organizational, interpersonal, communication, and analytical skills.
- Proficiency with CRM tools, especially Salesforce, including sales forecasting and account management.
Culture & Benefits
- Work in a builder-oriented environment focused on improving products, processes, and customer outcomes.
- Contribute to software that helps protect, secure, automate, and optimize IT environments.
- Collaborate across Customer Success, Sales, and other internal teams.
ΠΡΠ΄ΡΡΠ΅ ΠΎΡΡΠΎΡΠΎΠΆΠ½Ρ: Π΅ΡΠ»ΠΈ ΡΠ°Π±ΠΎΡΠΎΠ΄Π°ΡΠ΅Π»Ρ ΠΏΡΠΎΡΠΈΡ Π²ΠΎΠΉΡΠΈ Π² ΠΈΡ ΡΠΈΡΡΠ΅ΠΌΡ, ΠΈΡΠΏΠΎΠ»ΡΠ·ΡΡ iCloud/Google, ΠΏΡΠΈΡΠ»Π°ΡΡ ΠΊΠΎΠ΄/ΠΏΠ°ΡΠΎΠ»Ρ, Π·Π°ΠΏΡΡΡΠΈΡΡ ΠΊΠΎΠ΄/ΠΠ, Π½Π΅ Π΄Π΅Π»Π°ΠΉΡΠ΅ ΡΡΠΎΠ³ΠΎ - ΡΡΠΎ ΠΌΠΎΡΠ΅Π½Π½ΠΈΠΊΠΈ. ΠΠ±ΡΠ·Π°ΡΠ΅Π»ΡΠ½ΠΎ ΠΆΠΌΠΈΡΠ΅ "ΠΠΎΠΆΠ°Π»ΠΎΠ²Π°ΡΡΡΡ" ΠΈΠ»ΠΈ ΠΏΠΈΡΠΈΡΠ΅ Π² ΠΏΠΎΠ΄Π΄Π΅ΡΠΆΠΊΡ. ΠΠΎΠ΄ΡΠΎΠ±Π½Π΅Π΅ Π² Π³Π°ΠΉΠ΄Π΅ β
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