Manager, Sales Development, SME & Growth (Fintech)

Location: Hong Kong SAR; based out of the Hong Kong office

Company

Airwallex provides an integrated payments and financial platform for global businesses, including business accounts, payments, spend management, treasury, and embedded finance.

What you will do

• Lead and scale a team of Sales Development Representatives generating and qualifying Hong Kong SME and startup sales opportunities.
• Own the SDR operating rhythm, including hiring, onboarding, ramp plans, and one-to-ones.
• Coach SDRs on prospect engagement, needs discovery, multi-channel outreach, and qualified meeting generation.
• Monitor pipeline quality, conversion metrics, CRM activity, contact management, and forecast accuracy.
• Design and test outreach methods, cadence structures, demand-generation strategies, and sales development best practices.
• Partner with Marketing and Account Executive leadership to refine targeting, messaging, handoffs, service-level adherence, and first-call conversion.

Requirements

• At least 7 years of relevant sales or business development experience, including 3 years managing high-volume SDR or outbound sales teams.
• Experience recruiting, mentoring, retaining, and developing sales talent.
• Strong ability to design, document, and enforce scalable sales development processes.
• Data-driven, analytical approach to conversion bottlenecks, pipeline performance, and prospect insights.
• Excellent verbal, written, and presentation skills, with strong strategic prioritization and collaboration abilities.
• Deep interest or direct experience in fintech, SaaS, or financial services and the ability to operate in a hyper-growth environment.

Culture & Benefits

• Founder-like ownership, curiosity, collaboration, and a focus on real business impact.
• Opportunity to work on complex, high-visibility problems in global payments and financial infrastructure.
• Access to a global organization of more than 2,300 employees across 27 offices.
• Performance-driven environment focused on accelerated learning, talent development, and continuous improvement.