Partner Program Manager

Location: Remote within Arizona, Florida, Georgia, Idaho, Nebraska, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, or Utah

Company

A product company building a people intelligence platform and HR software designed to improve how organizations manage work.

What you will do

• Support the day-to-day administration and execution of partnership programs.
• Maintain partner-facing documentation, internal resources, user guides, and program materials.
• Configure, test, and troubleshoot partner-facing tools, resolving routine issues and escalating complex concerns.
• Map partner journeys and internal workflows to identify friction and improve the partner experience.
• Coordinate updates, meetings, timelines, dependencies, and action items across Product, Engineering, Operations, and Sales.
• Compile program data and KPIs, support recurring reporting, and communicate performance, risks, blockers, and timeline changes.

Requirements

• 1–3 years of experience in partnerships, program coordination, business operations, sales or revenue operations, customer experience, project coordination, or a related area.
• Strong organizational, prioritization, documentation, communication, analytical, and problem-solving skills.
• Ability to coordinate cross-functional work, track dependencies, manage deadlines, and follow projects through to completion.
• Comfort learning and supporting new tools, platforms, workflows, and business processes.
• Ability to work in a fast-moving environment, adapt to changing priorities, and exercise sound judgment when resolving or escalating issues.
• Employment is contingent on passing both a background and credit check.

Nice to have

• Experience with partner, channel, alliance, marketplace, or integration programs.
• Experience in partner operations, partner enablement, sales operations, or revenue operations.
• Familiarity with partner relationship management platforms, CRM systems, project management tools, or partner-facing technology.
• Experience creating user guides, process documentation, workflow maps, recurring reports, or dashboards.
• Knowledge of partner-program metrics such as adoption, engagement, tool utilization, satisfaction, or partner-sourced performance.

Culture & Benefits

• Values-driven culture focused on openness, integrity, growth, and sustainable success.
• Comprehensive health, life, and disability insurance.
• Four weeks of vacation, 12 company holidays, parental leave, and volunteer time off.
• 401(k) plan with up to a 6% company match.
• $2,000 paid vacation bonus and access to an employee assistance program through Headspace.
• AI is used as an assistant in recruiting, with final decisions maintained by recruiters and hiring managers.