Group Manager, Partner Program Operations

Location: United States only, with remote options in California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and Washington, DC; office locations in Frisco, Texas and Mountain View, California.

Base salary: $157,500–$284,000 per year, depending on work location. The package may also include cash bonus, equity rewards, and benefits.

Company

Global financial technology platform providing products including tax, credit, accounting, and marketing software to tens of millions of customers.

What you will do

• Build, hire, coach, and manage a small blended team of employees and contract workers.
• Own partner program operations across onboarding, lifecycle management, performance tiering, support, co-sell and lead protection, incentives, benefits, governance, and exceptions.
• Redefine the Sales Operations remit, including BRD and SOP ownership, automation design, wholesale billing, PRM mechanics, and MDF operations.
• Operationalize partner tiering, segmentation, compensation plans, and rules of engagement.
• Partner with program design, sales, data and systems engineering, enablement, finance, and legal teams.
• Drive launch readiness and migrate legacy partners to the unified partner platform.

Requirements

• 7+ years of experience in Sales Operations, Revenue Operations, Program Management, Partner or Channel Operations, or a related field.
• At least 2 years of people management experience or demonstrated experience building and leading teams, contractors, or cross-functional programs.
• Experience standing up or scaling an operations function from the ground up across processes, systems, and team structure.
• Technical fluency with BRDs, PRM or CRM platforms, and automation, with the ability to translate between business and technical teams.
• Strong analytical, program-management, communication, and stakeholder-management skills, including influence with VP-level leaders and engineering partners.

Nice to have

• Experience with tiered partner ecosystems such as VAR, reseller, ISV, or developer programs.
• Familiarity with Salesforce PRM, Impartner, ZiftONE, Varicent, and deal-desk or quoting tools.
• Experience managing blended teams of employees and contract workers.
• Experience in SaaS, fintech, or subscription businesses.

Culture & Benefits

• Competitive compensation with a pay-for-performance rewards approach.
• Potential cash bonus, equity rewards, and employee benefits.
• Regular compensation comparisons across ethnicity and gender categories to support fair pay.
• Work options include remote arrangements in multiple US states and office-based locations in Texas and California.