Care Coordinator (Mandarin Preferred)

Location: Staten Island, New York, United States. The role is primarily virtual, with required in-person training; candidates must be within a reasonable commuting distance of the posting location unless an accommodation is granted.

Salary: $21.42–$32.12 per hour for positions based in New York.

Company

hirify.global is a healthcare company focused on improving lives and communities and simplifying healthcare.

What you will do

• Coordinate, monitor, and evaluate care options and services for members.
• Monitor care delivery across assigned markets and support appropriate use of clinical resources.
• Maintain daily admission and discharge records.
• Coordinate appointments and services for hospitalized members, including authorizations.
• Keep providers updated on appointments, member condition, and additional clinical support needs.
• Request medical records and maintain complete documentation in the case management database.

Requirements

• High school diploma or equivalent.
• At least two years of experience in case management or care coordination in an HMO environment, or an equivalent combination of education and experience.
• Ability to work virtually while attending required in-person training and remaining within a reasonable commuting distance of Staten Island, New York.

Nice to have

• Mandarin or Korean bilingual/multilingual proficiency.
• Proficiency in Microsoft Excel.

Culture & Benefits

• Virtual work arrangement with flexibility and autonomy outside required in-person training.
• Paid holidays, paid time off, and incentive bonus programs.
• Medical, dental, vision, disability, life insurance, and wellness benefits.
• 401(k) matching, stock purchase plan, and financial education resources.
• COVID-19 and influenza vaccination may be required for certain patient- or member-facing roles, subject to applicable accommodations and laws.