Care Coordinator II (Healthcare)

Location: Remote from anywhere in the United States; Monday–Friday, 8:00 a.m.–5:00 p.m. Central

Salary: $17.84–$28.02 per hour

Company

hirify.global provides healthcare services focused on improving access to care and supporting healthier lives for individuals, families, and communities.

What you will do

• Conduct member outreach by phone and through home visits to discuss care plans, services, resources, questions, and next steps.
• Coordinate care activities with members, caregivers, healthcare providers, community organizations, and internal care teams.
• Respond to member and provider inquiries and help ensure continuity of care and member satisfaction.
• Support service assessments and screenings, identify needs, and make referrals to care managers, disease managers, and community-based organizations.
• Document and maintain member records, care needs, referrals, and services in accordance with regulatory and contractual requirements.
• Provide education about available benefits and resources while following organizational policies and standards.

Requirements

• High school diploma or GED.
• 1–2 years of related experience.
• Ability to communicate with members, caregivers, healthcare providers, and internal care teams.
• Ability to document member information accurately and follow state, regulatory, contractual, and care standards.
• Must work remotely from within the United States.

Nice to have

• Previous assessment or screening experience.
• Call center experience.

Culture & Benefits

• Health insurance and 401(k) benefits.
• Stock purchase plans and tuition reimbursement.
• Paid time off and holidays.
• Flexible work approaches, including remote, hybrid, field, and office schedules.
• Commitment to diversity and equal employment opportunity.