Executive IT Support Technician (Healthcare)

Location: Tampa, Florida, United States; 100% onsite. The role requires after-hours, weekend, event, and on-call coverage, frequent movement between support areas, and occasional local travel.

Hourly pay: $36–$45 per hour. Rollover salary range: $75,000–$95,000.

Company

hirify.global is recruiting for a hospital client seeking dedicated executive technology support within a complex healthcare environment.

What you will do

• Provide white-glove, in-person, remote, and telephone support for executive leaders, executive assistants, and designated executive areas.
• Install, configure, troubleshoot, replace, and maintain Windows and macOS computers, mobile devices, printers, peripherals, and enterprise endpoints.
• Support Microsoft 365, Outlook, Teams, Zoom, WebEx, mobile synchronization, VPN, multifactor authentication, Wi-Fi, and application access.
• Prepare and support executive offices, conference rooms, leadership meetings, forums, and special events involving displays, microphones, cameras, audio, video, and presentation systems.
• Own incidents and requests through resolution, coordinate with Network, Cybersecurity, Infrastructure, Telecommunications, AV, Service Desk, and Device Support teams, and maintain clear communication throughout escalations.
• Assist with Service Desk work, endpoint deployments, hardware refreshes, printer initiatives, documentation, knowledge articles, and continuous-improvement activities when executive demand permits.

Requirements

• Bachelor’s degree, relevant technical education, technical certifications, or an equivalent combination of professional experience.
• Substantial experience supporting enterprise endpoints, mobile devices, applications, and users, including executive or VIP support.
• Strong knowledge of Windows, Microsoft 365, Outlook, Teams, desktop applications, smartphones, tablets, and mobile-device management.
• Working knowledge of macOS, VPN, multifactor authentication, Wi-Fi, remote connectivity, access controls, video conferencing, conference-room, and AV technologies.
• Experience with enterprise ticketing platforms such as ServiceNow or Remedy, plus strong troubleshooting, prioritization, documentation, and communication skills.
• Ability to work onsite in Tampa and provide assigned evening, weekend, event, and on-call coverage. Ability to handle equipment weighing up to 50 pounds and move between support locations.

Nice to have

• Healthcare, hospital, or similarly complex enterprise experience.
• Experience with Microsoft Intune, AirWatch, telecom services, mobile carriers, device provisioning, endpoint lifecycle management, deployments, or refresh initiatives.
• Familiarity with AV systems, collaboration engineering environments, executive events, and printer services.
• CompTIA A+, Network+, Security+, or equivalent technical certifications.

Culture & Benefits

• Six-month contract with the possibility of conversion to a permanent position.
• Work spans executive, administrative, technical, clinical, patient-care, event, and remote-support environments.
• Compliance with privacy, HIPAA, safety, infection-prevention, equipment-handling, and security requirements is expected.
• The position emphasizes discretion, executive presence, ownership, cross-functional coordination, composure under pressure, and accurate documentation.