Desktop Support Analyst (Healthcare)

TL;DR

Desktop Support Analyst (Healthcare): Provide standard desktop support in a fast-paced, process-driven healthcare environment with an accent on Windows 10/11 troubleshooting, Microsoft Office, HP hardware, and participation in on-call rotation. Focus on supporting iOS devices, ServiceNow ticketing, and basic networking for a major New Jersey healthcare organization.

Location: Primarily onsite in Elizabeth, NJ. Minimal travel (<5%) to nearby sites required. Reliable transportation needed.

Company

hirify.global, providing managed services to one of the largest healthcare organizations in New Jersey with exposure to cutting-edge technologies.

What you will do

• Deliver standard desktop support in a high-volume healthcare setting.
• Handle Windows 10/11, Microsoft Office, HP hardware, and Apple iOS devices.
• Utilize ServiceNow for ticketing and issue resolution.
• Participate in on-call rotation for timely support.
• Apply basic networking knowledge as needed.

Requirements

• 2-3+ years in desktop support.
• Proficiency with Windows 10/11, Microsoft Office, HP hardware, iOS devices, and ServiceNow.
• Basic networking experience preferred.
• A+ certification highly desired.
• Reliable transportation.

Culture & Benefits

• Contract through December with high likelihood of permanent conversion.
• Work with modern equipment and cutting-edge technologies.
• Fast-paced, process-driven healthcare environment.