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Desktop Support Analyst (Healthcare)

Формат работы
onsite
Тип работы
project
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Desktop Support Analyst (Healthcare): Providing onsite desktop support for a major healthcare organization in New Jersey with an accent on Windows, Microsoft Office, HP hardware, Apple devices, and ServiceNow. Focus on participating in an on-call rotation, supporting a process-driven environment, and troubleshooting equipment across nearby sites.

Location: Primarily onsite at Trinitas in Elizabeth, New Jersey; minimal travel of less than 5% to nearby sites may be required.

Company

Managed services support is provided to a major healthcare organization in New Jersey.

What you will do

  • Provide standard desktop support in a fast-paced, process-driven healthcare environment.
  • Support Windows 10/11, Microsoft Office, HP hardware, and Apple devices.
  • Use ServiceNow to manage support activities.
  • Participate in an on-call rotation.
  • Travel occasionally to nearby sites, with travel expected to be less than 5%.

Requirements

  • 2–3 years of experience in a desktop support role.
  • Proficiency with Windows 10/11, Microsoft Office, and HP hardware.
  • Experience with Apple devices and ServiceNow.
  • Basic networking experience is preferred.
  • Reliable transportation is required.

Nice to have

  • A+ certification.

Culture & Benefits

  • Full-time contract through December.
  • High likelihood of conversion to a permanent position with the client.
  • Exposure to modern equipment and healthcare technologies.
  • On-call rotation supporting a major healthcare organization.

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