Title Specialist (Automotive)

Location: Livingston, Louisiana, United States; onsite field office environment

Salary: $18 per hour

Company

hirify.global, through IAA, operates a global marketplace for damaged, total-loss, and low-value vehicles and commercial assets.

What you will do

• Review and process title documentation for insurance and remarketing customers.
• Process incoming salvage titles from multiple states and prepare them for sale.
• Complete applications to transfer vehicle title ownership and enter title information into the operating system.
• Communicate with customers, vehicle owners, and internal and external partners by phone, email, mail, and direct contact.
• Resolve documentation discrepancies, customer questions, complaints, and transfer problems.
• Maintain confidentiality, records retention compliance, filing, word processing, and other office functions.

Requirements

• 1–2 years of state or national title processing experience.
• 2–3 years of knowledge of title and salvage-title requirements.
• Knowledge of current title and salvage laws across multiple states.
• Experience maintaining customer databases and entering accurate records.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Legally entitled to work in the United States.

Culture & Benefits

• Full-time employment in a typical field office environment.
• Medical, dental, vision, and basic life insurance.
• 401(k) plan with a 100% company match on the first 4% contributed.
• 15 days of paid time off each year.
• Work under established procedures and close supervisor direction while supporting a culture of responsibility, accountability, integrity, and execution.