Digital Technology Services Analyst I (AI)

Location: Fort Worth, Texas, United States; hybrid work with 2 days per week in the office

Company

hirify.global is General Motors' captive finance subsidiary, providing auto finance and commercial lending solutions across North America, South America, and Asia Pacific.

What you will do

• Manage digital technology vendors, assets, service performance, and compliance.
• Analyze technology costs and recommend optimization, replacement, and efficiency opportunities.
• Maintain digital technology asset inventories and conduct audits of platforms, vendors, consultants, and licensing entitlements.
• Monitor service-level agreements, develop dashboards and reports, and support platform resiliency reviews.
• Develop risk and service-quality mitigation strategies, resolve vendor disputes, and escalate issues when needed.
• Coordinate with procurement, finance, operations, vendors, and internal customers on digital service initiatives.

Requirements

• Must be able to work in the Fort Worth, United States hybrid arrangement, including 2 office days per week.
• 0–2 years of experience in digital technology services, technical vendor management, asset management, or a related field.
• High school diploma or equivalent required; a bachelor's degree or equivalent experience is preferred.
• Experience with technology audits, licensing compliance, and digital or marketing technology service optimization.
• Strong analytical, problem-solving, communication, organizational, relationship-management, and prioritization skills.
• Visa sponsorship is not available for this position.

Nice to have

• Bachelor's degree or equivalent experience.
• Experience developing digital and marketing technology service strategies.

Culture & Benefits

• Flexible hybrid work environment.
• 401(k) matching and competitive pay with bonus eligibility.
• 12 weeks of fully paid bonding leave for new parents.
• Tuition assistance, training, community service pay, and nine company holidays.
• GM employee auto discount.
• AI-enabled work environment with tools such as Microsoft Copilot.