Senior Manager, New Business DACH & Benelux (CPaaS)

Location: Remote, based in the United Kingdom, Ireland, or Spain. Approximately 25% travel is anticipated for customer and team meetings.

Company

Twilio provides communications and API-based solutions that help businesses and developers create personalized customer experiences.

What you will do

• Build and manage a high-performing Account Executive team focused on acquiring new enterprise customers and driving new-logo growth.
• Coach the team on targeted outbound prospecting across Twilio’s product portfolio.
• Develop sales approaches for customers at different levels of maturity and segmentation.
• Work with Marketing, Professional Services, and Partner teams to build pipeline and accelerate prospect time-to-value.
• Forecast team performance and present guidance and results to senior management.

Requirements

• 7+ years of managerial experience in a high-performing CPaaS, communications, or API-based company.
• Experience building teams, creating pipeline, managing monthly forecasts, supporting fiscal planning, and tracking new-business revenue.
• Experience managing remote teams distributed across multiple countries.
• Strong record of exceeding revenue targets and business objectives, including experience selling CPaaS or SaaS and managing complex negotiations.
• Analytical, data-driven, innovative, self-directed, and comfortable working cross-functionally in a high-growth environment.
• BA/BS degree or equivalent, excellent communication skills, executive presence, and willingness to travel.

Culture & Benefits

• Remote-first work with occasional in-person team gatherings, functional off-sites, and customer meetings.
• Competitive pay and generous time off.
• Parental and wellness leave.
• Healthcare and retirement savings programs, varying by location.
• Opportunities to participate in volunteering and community-support initiatives.

Hiring process

• Artificial Intelligence may support hiring operations, while hiring decisions are made by people.
• A formal interview process is required; offers are not made without interviews.