Summer 2027 Intern - Enterprise Research - Customer Experience Researcher

Location: Remote or hybrid work from the Bloomington, Illinois or Dunwoody, Georgia hub locations; applicants must be eligible to lawfully work in the U.S. immediately. U.S. work authorization sponsorship is not available.

Salary: $32.50 per hour based on a 38.75-hour work week. Eligible interns may also receive a $2,000 stipend.

Company

hirify.global is an insurance company using technology, research, and customer insights to improve customer experiences and strengthen human connections.

What you will do

• Work with peer researchers to identify research needs and develop and execute research projects.
• Conduct primary quantitative and qualitative research to understand customer needs and expectations.
• Design surveys, analyze quantitative data, and apply statistical methods to explain customer behavior.
• Conduct one-on-one interviews and synthesize qualitative themes to develop compelling customer stories.
• Communicate complex analyses and insights clearly to business partners and help turn findings into action.
• Manage multiple projects while collaborating within the Customer Insights & Measurement team.

Requirements

• Current full-time enrollment in a Master's or PhD program throughout the internship.
• Study in a research-related field such as Psychology, Statistics, Data Science, Consumer Behavior, Marketing Research, Anthropology, Design Thinking, Economics, or Marketing.
• Experience scoping, designing, and conducting quantitative and qualitative research.
• For quantitative research: experience working with structured and unstructured data using R, SPSS, SAS, Python, or Qualtrics.
• Strong written and verbal communication skills.
• Immediate U.S. work authorization is required; hirify.global will not sponsor U.S. work authorization.

Culture & Benefits

• Opportunity to work with a team of approximately 30 researchers, statisticians, and analysts.
• Remote or hybrid work options at the Bloomington or Dunwoody hub locations.
• Intern benefits include 40 hours of Life Leave, Military Leave, company holidays, wellness programs, and commuter benefits.
• Financial benefits include a 401(k) savings plan and mutual funds, both eligible from age 18.
• Additional programs include the Good Neighbor Grant, Matching Gift program, Employee Assistance Fund, and U.S. Discount program.

Hiring process

• Competitive candidates may be invited to online interviews during fall 2026.
• The application deadline is expected to be September 21, 2026, subject to early closure or extension.
• The internship runs from June 2, 2027, through August 11, 2027.