Senior Product Researcher (AI)

Location: Hybrid in San Francisco, California, United States

Salary: $170,000–$185,000 per year, plus equity

Company

hirify.global develops AI-powered wildfire detection and intelligence technology combining cameras, software, satellite imagery, and other data sources to help fire professionals detect, respond to, and contain wildfires.

What you will do

• Own end-to-end product, customer, and market research across multiple software and hardware product areas.
• Partner with product management, design, and engineering to evaluate opportunities, de-risk investments, and inform roadmap decisions.
• Conduct competitive intelligence, landscape analysis, new-market assessments, and go-to-market research.
• Contribute evidence to pricing, packaging, adoption, procurement, and buyer-versus-user strategy.
• Run field and co-design research with customers in command centers, control rooms, active deployments, and other operational settings.
• Build reusable research guides, templates, repositories, participant panels, and coaching programs, while presenting findings to executives and customers.

Requirements

• 8+ years of experience in product research, UX research, market research, or product strategy, with measurable influence on roadmaps, investments, or go-to-market plans.
• Strong mixed-methods capability, including qualitative interviewing, synthesis, survey design, segmentation, opportunity sizing, and pricing research.
• Ability to independently manage multiple workstreams, select appropriate research methods, and deliver rigorous findings on compressed timelines.
• Experience researching complex B2B or enterprise domains with operational users and multi-stakeholder buying committees.
• Excellent synthesis, storytelling, customer presence, and judgment when managing sensitive account dynamics.
• Master’s degree or equivalent practical experience is required; curiosity, proactiveness, and open-mindedness are expected.

Nice to have

• Experience in wildfire, utilities, energy, public safety, emergency management, or another high-risk, compliance-driven environment.
• Experience at a Series B–D company and building research practices with limited existing structure.
• Familiarity with AI/ML products, imagery or sensor data, or combined hardware and software offerings.
• Experience with ride-alongs, site visits, observation, or other field research methods.
• Interest in wildfire prevention, climate change adaptation, or firefighting.

Culture & Benefits

• Hybrid-remote environment with more than 175 employees across North America and Australia.
• Work focused on protecting people, infrastructure, and ecosystems from wildfires.
• Values include impact, service, trust, excellence and speed, and innovation.
• Full-time employees are eligible for equity.
• Benefits may include health coverage, retirement or pension contributions, and paid time off according to local market standards and statutory requirements.