User Experience Researcher

Location: Milpitas, California, United States; hybrid work with onsite attendance required for onboarding usability studies

Company

hirify.global develops smart security products powered by AI, computer vision, cloud services, user experience design, and wireless connectivity.

What you will do

• Lead strategic UX research initiatives aligned with business priorities and success metrics.
• Plan, conduct, and analyze usability tests, user interviews, surveys, ethnographic research, and diary studies.
• Create participant screeners and manage participant relationships throughout research studies.
• Synthesize qualitative and quantitative data into themes, insights, and actionable implications.
• Collaborate with designers, product managers, and cross-functional teams to influence product improvements.
• Write story-driven research reports and present findings to individual contributors and executive leadership.

Requirements

• Master's or PhD degree in Psychology, Cognitive Science, Human-Computer Interaction, Anthropology, Sociology, Statistics, or a related field.
• 2–3 years of professional UX research experience and a portfolio containing qualitative and quantitative research projects.
• Experience with user interviews, surveys, usability testing, participant recruitment, and data analysis.
• Experience researching mobile applications and digital products.
• Knowledge of qualitative and quantitative research methods, including survey design and statistical analysis.
• Strong communication, presentation, project management, organizational, and independent-working skills.

Nice to have

• Experience with UserInterviews.com, Maze, UserTesting, SPSS, or SurveyMonkey.

Culture & Benefits

• Hybrid work environment with collaborative remote-team interaction.
• Autonomy to shape research approaches and methodologies.
• Direct influence on product strategy and business outcomes.
• Opportunity to build a portfolio of high-impact research projects.
• Access to modern research tools and platforms with regular feedback and check-ins.

Hiring process

• Submit a resume highlighting 2–3 years of UX research experience.
• Provide a portfolio with 2–3 qualitative and quantitative research projects.
• Submit a cover letter describing research-method balancing, business impact, and cross-functional collaboration experience.