UX Researcher, Quantitative (AI)

Location: Denver, Colorado; New York, New York; or San Francisco, California, United States. Hybrid office attendance is required approximately 2–3 days per week.

Salary: $172,000–$215,000 per year in Denver; $202,000–$253,000 per year in San Francisco and New York.

Company

hirify.global provides payroll, health insurance, 401(k), and HR products for more than 500,000 small businesses.

What you will do

• Set and drive a quantitative research roadmap across R&D, prioritizing evidence for major product investments.
• Develop psychometric frameworks, validated constructs, and scales to measure customer experiences with AI features.
• Lead survey strategy, sampling, pricing research, statistical modeling, MaxDiff, conjoint studies, and bias reduction.
• Partner with Data Science to combine behavioral, attitudinal, sentiment, and log data into a coherent view of customers.
• Build customer segmentation, scaled usability measurement, large-sample benchmarks, and competitive comparisons.
• Mentor researchers, establish shared standards and tools, and advance AI-native research practices.

Requirements

• 8+ years of experience leading quantitative UX research and influencing executive-level product and business decisions.
• Deep expertise in survey science, sampling, pricing research, statistical modeling, psychometrics, and validated measurement scales.
• Experience with AI and LLM evaluation methods, log analysis, behavioral analysis, and AI-powered products.
• Proficiency in SQL and Python, with hands-on experience using Qualtrics or similar survey platforms.
• Experience designing scaled usability research, benchmarking studies, and evaluations between design variants.
• Experience setting research standards, coaching non-researchers, and scaling research practices across multiple teams.

Culture & Benefits

• Cross-functional Design organization working with Product, Engineering, Data, and Marketing.
• Research team embedded across product areas within R&D.
• Full-time employees receive base pay, benefits, and equity in the form of RSUs.
• AI tools are actively incorporated into research and everyday work.
• Employees based near hirify.global offices work onsite on designated days; remote work on non-office days requires a secure and reliable internet connection.