Director, GTM Operations (SaaS)

Location: Waltham, Massachusetts, United States. Applicants may be required to attend onsite interviews at a hirify.global office.

Compensation: $165,400–$295,600 USD annually, plus bonus eligibility.

Company

hirify.global provides information, software, and services for professional and business customers.

What you will do

• Partner with regional and segment sales leadership to translate priorities into operating plans, metrics, and field execution.
• Lead forecasting, pipeline reviews, forecast roll-ups, and business performance reviews.
• Establish opportunity-management and pipeline-review standards to improve conversion, forecast accuracy, and sales productivity.
• Analyze pipeline, bookings, transactions, and KPIs to identify risks, trends, and growth opportunities.
• Develop dashboards and reporting for field and executive stakeholders using Salesforce, Power BI, and related tools.
• Coordinate with Marketing Operations, Finance, Order Management, and Global Sales Operations on lifecycle management, campaign performance, transaction reporting, territories, quotas, and process improvements.

Requirements

• 5+ years of experience in Sales Operations, Field Operations, Revenue Operations, or a related role.
• Experience partnering with Sales VPs, Sales Managers, and Account Executives to improve sales execution and business performance.
• Strong knowledge of forecasting, pipeline and opportunity management, sales productivity, and sales operating rhythms.
• Working knowledge of Marketing and Campaign Operations, including lead routing, scoring, campaign measurement, data governance, and marketing automation.
• Strong proficiency with CRM and sales analytics tools; Salesforce experience is preferred, along with familiarity with Power BI, Einstein, or similar platforms.
• Ability to translate data into recommendations, influence in a matrixed environment, and manage multiple priorities with strong ownership and attention to detail.

Nice to have

• SaaS and/or healthcare experience.

Culture & Benefits

• Medical, dental, and vision plans.
• 401(k), FSA/HSA, and commuter benefits.
• Tuition assistance.
• Vacation, sick time, and paid parental leave.
• Fair and structured interviews focused on individual skills, experience, and communication.

Hiring process

• Interviews are conducted without AI tools or external prompts.
• Virtual backgrounds must be removed, and in-person interviews may be included.
• Use of AI-generated responses or third-party support during interviews may result in disqualification.