Bodily Injury Sr Adjuster - General Motors Insurance

Location: Remote within the United States; no travel required.

Salary: $61,000–$90,000 per year, plus bonus eligibility.

Company

hirify.global supports General Motors Insurance, an emerging insurance business using connected-vehicle insights to improve coverage, claims, and the customer experience.

What you will do

• Investigate, evaluate, negotiate, and adjust low- to moderately complex auto claims involving third-party bodily injuries and first-party uninsured or underinsured motorist losses.
• Confirm active coverage and determine liability by researching laws and regulations, interviewing involved parties, reviewing damage photos, and analyzing police reports.
• Negotiate and settle injury claims with claimants, policyholders, and their attorneys.
• Provide claims service through multiple channels and coordinate with vendors and internal business partners to resolve claims.
• Use claims tools and technology, contribute to performance goals, and support workload surges or catastrophe operations when needed.

Requirements

• 4+ years of auto claims adjusting experience and 2+ years of injury claims handling experience.
• Insurance Adjuster License required.
• High school diploma or equivalent required; a related bachelor's degree is preferred.
• Experience in an inbound, phone-intensive contact center environment using a headset.
• Strong written and verbal communication, customer relationship, multitasking, and problem-solving skills.
• Ability to work effectively in an AI-enabled environment, including evaluating AI outputs for accuracy, compliance, bias, ethics, and data protection.

Nice to have

• 2+ years of customer service experience.
• Experience with Florida, Georgia, Texas, or Arizona claims.
• Related bachelor's degree.

Culture & Benefits

• 100% remote work with no travel required.
• Health benefits available from the first day of full-time employment.
• 401(k) matching, tuition assistance, training, and nine company holidays.
• 12 weeks of fully paid bonding leave for new parents.
• GM employee auto discount and community service pay.