Saginaw Michigan Field Property Claim Specialist (Insurance)

Location: Saginaw, Michigan; hybrid home-office work with travel to field locations and occasional travel outside the assigned territory

Salary: $75,000–$88,000 annually, plus potential annual bonus incentive and a $2,500 sign-on bonus for qualified candidates

Company

hirify.global provides insurance, membership, travel, financial services, and roadside assistance through AAA and affiliated brands across the United States.

What you will do

• Review assigned homeowner and catastrophe claims, contact insureds and affected parties, and establish claim resolution plans.
• Inspect property damage in the field, investigate facts and coverage, and prepare damage estimates using claims software.
• Evaluate losses, policyholder benefits, exclusions, recovery potential, and applicable state laws.
• Negotiate settlements, approve appropriate payments, create sub-claims, and refer cases to underwriting, recovery, or special investigation units.
• Document and code claim files, complete claim closure activities, and review estimates for accuracy.
• Monitor contractor repairs when needed and assist with file reviews and training.

Requirements

• Completion of the ACG Claim Representative Training Program or equivalent knowledge and experience.
• Three years of experience or equivalent training in claim settlement negotiation, evidence evaluation, estimating, subrogation, coverage analysis, statements, and claim resolution planning.
• Eligibility to obtain and maintain a state adjuster license within 90 days where required.
• Valid state driver’s license and ability to safely operate a vehicle for property inspections and field visits.
• Advanced knowledge of Michigan insurance law, fair trade practices, subrogation, intercompany arbitration, simple litigation, and building construction and repair.
• Ability to travel, including occasional overnight stays, and work evenings or weekends when required.

Nice to have

• Associate degree in business administration, insurance, claims, management, or a related field.
• CPCU coursework or designation, Insurance Institute of America General Insurance Program, or Xactware training.
• One to two years of full-cycle homeowners claims experience, including personal property, additional living expense, water loss, fire, or smoke claims.
• Ability to walk on roofs, climb ladders, and lift up to 25 pounds.

Culture & Benefits

• Hybrid home-office arrangement for day-to-day operations with required field travel; the policy may change based on business needs.
• Medical, prescription, dental, vision, HSA, FSA, employee assistance, life, disability, critical illness, accident, and pet insurance options.
• 401(k) plan with company matching and additional contributions, subject to vesting terms.
• Paid time off, company holidays, mental health and floating holidays, volunteer day, and parental, bereavement, jury duty, and military leave.
• Tuition assistance, professional certification reimbursement, career development opportunities, AAA membership, roadside assistance, and travel discounts.