Mid Office Services Analyst

Location: Hybrid role based in Pittsburgh, Pennsylvania, or Louisville, Kentucky, with required office attendance 1–2 days per week. Working hours are 8:00am–5:00pm.

Company

hirify.global provides banking and private banking services with a focus on customer experience, risk management, and inclusive workplace practices.

What you will do

• Complete client transactions under guidance and review documentation for completeness and accuracy.
• Interpret information for correct coding and compliance with established policies and procedures.
• Handle client and market-partner requests through successful completion.
• Ensure activities follow line-of-business standards and internal policies.
• Coordinate with internal partners and contact clients to obtain information, answer questions, and resolve problems.

Requirements

• Associate degree or equivalent combination of education, certification, and experience.
• Typically 3 or more years of related experience or relevant product knowledge.
• Accuracy, attention to detail, decision-making, critical thinking, and problem-solving skills.
• Ability to manage multiple priorities, communicate effectively, and adapt to changing needs.
• Must be able to work from the Pittsburgh or Louisville office 1–2 days per week.
• hirify.global does not provide employment visa sponsorship or participate in STEM OPT for this position.

Nice to have

• Corporate accounting, credit risk analysis, financial management, financial operations, or revenue recognition experience.

Culture & Benefits

• In-office work environment with a supportive and inclusive workplace culture.
• Medical, prescription drug, dental, and vision coverage options.
• 401(k) with company match, pension, stock purchase plans, and disability protection.
• Paid holidays, vacation, parental leave, and occasional absence days.
• Educational assistance, wellness programs, and dependent-care support.