UABOS Spain: Desktop Support Technician (AN)

Location: Houston, Texas; on-site support is performed at Morón Air Base in Spain and across Air Force networks.

Company

hirify.global provides operational, infrastructure, and support services for U.S. armed forces at bases in Spain and Turkey.

What you will do

• Provide Tier I/II on-site technical support for desktops, laptops, thin clients, printers, eTools, and mobile devices.
• Troubleshoot and resolve hardware, software, and connectivity issues in a U.S. Air Force enterprise environment.
• Install, configure, maintain, image, and deploy Windows-based systems and approved applications using MECM/SCCM.
• Support NIPRNet and base-level IT infrastructure while following Air Force and DoD cybersecurity requirements.
• Manage the full lifecycle of IT assets, including receipt, tagging, issuance, transfer, disposal, inventory audits, repairs, warranties, and refresh cycles.
• Document maintenance actions and ensure data sanitization complies with NIST 800-88 standards.

Requirements

• Secret clearance or ability to obtain one.
• CompTIA A+ CE or higher.
• Experience supporting Windows enterprise environments.
• Knowledge of IT asset management processes and accountability.
• Three years of desktop support experience in a USAF environment preferred.

Nice to have

• CompTIA Security+ CE.
• Previous desktop support experience in a U.S. Air Force environment.

Culture & Benefits

• Medical, dental, and AD&D benefits may be available.
• Professional training and development opportunities.
• Career advancement support.