Business Transformation Intern (AI)

Location: Raleigh, North Carolina, United States — hybrid schedule at Enact Headquarters

Company

Enact is a publicly traded U.S. private mortgage insurance provider whose products help lenders and borrowers achieve and maintain homeownership.

What you will do

• Collaborate with business customers and stakeholders to understand objectives, document requirements, and map current-state workflows.
• Design future-state workflow orchestration for tasks, decisions, approvals, notifications, routing, status tracking, human decision points, and exception handling.
• Configure and deploy a low-code workflow prototype using Microsoft Power Platform or another approved workflow management tool.
• Build end-to-end prototype components covering orchestration, user interactions, analytics, and AI-enabled experiences.
• Use workflow results, user feedback, and business measures to identify bottlenecks, delays, rework, adoption needs, and optimization opportunities.

Requirements

• Currently pursuing an undergraduate or graduate degree in business analytics, data analytics, operations, industrial engineering, information systems, business administration, or a related field.
• Working knowledge of workflow orchestration, Microsoft Power Platform, business process automation, or low-code development concepts.
• Familiarity with AI, generative AI, Microsoft Copilot, or AI-enabled business solutions.
• Knowledge of design thinking, human-centered design, process mapping, prototype development, Agile ways of working, or continuous improvement methods.
• Ability to learn business processes quickly, ask thoughtful questions, and translate business goals into practical workflow solutions.
• Strong critical thinking, structured problem-solving, communication, and solution-measurement skills.

Culture & Benefits

• 12-week internship beginning May 17, 2027.
• Meaningful business projects with hands-on technical and professional development.
• Networking with company leaders, including the CEO, and participation in intern cohort events.
• Professional development workshops and volunteer opportunities.
• Inclusive workplace that values diverse perspectives and supports community involvement.