LTSS Service Care Coordinator (Long-Term Services and Supports)

Location: Chicago, Illinois, primarily serving specified Chicago-area ZIP codes; hybrid work with approximately 75% local travel for in-home member visits. Training is Monday-Friday, 8:00 AM-5:00 PM CT; the regular schedule is Monday-Friday, 8:00 AM-4:30 PM CT.

Salary: $22.94-$38.79 per hour.

Company

hirify.global provides healthcare services and coverage designed to improve access to care for individuals, families, and communities.

What you will do

• Evaluate member needs, available resources, and appropriate care outcomes.
• Develop and monitor long-term care plans and service plans for members receiving LTSS.
• Coordinate services between members, families, caregivers, healthcare providers, specialists, and community resources.
• Provide resource support related to housing, employment, independent living, participant direction, justice, and foster care.
• Educate members and caregivers about service options, referrals, provider instructions, procedures, and healthcare benefits.
• Document care management activities, monitor outcomes, support regulatory compliance, and recommend improvements to care delivery.

Requirements

• Bachelor’s degree and at least one year of related experience.
• Must reside in the Chicago-area service territory or an approved nearby ZIP code and be able to perform extensive local travel and in-home visits.
• For the Illinois Physically Disabled/Elderly plan, meet one of the following: Illinois RN license; a bachelor’s or master’s degree in a qualifying human services-related field; or an LPN license with one year of experience conducting comprehensive assessments and providing formal services for elderly people.
• Experience in case management, advocacy, or home visits is strongly preferred.

Culture & Benefits

• Flexible approach to remote, hybrid, field, or office work schedules.
• Health insurance, 401(k), stock purchase plans, tuition reimbursement, paid time off, and holidays.
• Work focused on improving healthcare access and outcomes for members and communities.
• Equal opportunity workplace committed to diversity and inclusion.