1 день назад
Customer Support Representative I (Medical Manufacturing)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Customer Support Representative I (Medical Manufacturing): Resolving customer inquiries and complaints, providing product and service information, and maintaining customer relationships with an accent on accurate customer support and cross-functional coordination. Focus on improving processes from customer feedback, setting up new products, and ensuring complete and correct information with quality management, planning, local entities, and customers.
Location: Port Talbot, United Kingdom
Company
operates in the medical manufacturing sector.
What you will do
- Resolve customer inquiries and complaints fairly and effectively.
- Provide accurate product and service information.
- Build and maintain customer relationships to understand customer needs.
- Support the development of improvement plans and programs based on customer feedback.
- Coordinate with Quality Management and Planning to set up new products in the system.
- Ensure information is correct and complete in cooperation with local entities and customers.
Requirements
- Skills developed through formal training or relevant work experience.
- Ability to support customers and handle inquiries and complaints effectively.
- Ability to cooperate with quality management, planning teams, local entities, and customers.
Culture & Benefits
- Full-time employment.
- Equal opportunity employment with a commitment to diversity and inclusion.
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