Senior Technical Account Manager (AI Security)

Location: Remote in the United States

Company

hirify.global is building a control plane for autonomous AI that provides enterprise visibility, governance, and operational control over AI agents.

What you will do

• Own post-sale technical relationships with enterprise accounts from onboarding through renewal and expansion.
• Advise technical practitioners on deployment, configuration, integrations, and best practices.
• Guide executives on AI risk posture, governance strategy, and measurable security outcomes.
• Lead integrations with agent frameworks, identity systems, cloud platforms, SIEM/SOAR tools, and data platforms.
• Troubleshoot complex technical issues, conduct deep dives, and write scripts for diagnostics and automation.
• Monitor account health, lead QBRs and executive briefings, and coordinate feedback with Product, Engineering, and Sales.

Requirements

• 7+ years of experience in customer-facing technical roles such as TAM, Solutions Engineer, or Customer Success Engineer, including significant enterprise-account experience.
• Experience in B2B SaaS and a background in cybersecurity, cloud security, identity, or data protection.
• Scripting skills in Python, Bash, or a similar language, plus experience with REST APIs, cloud platforms, and modern security tooling.
• Ability to advise senior security leaders and translate technical details into business risk and value.
• Consultative, customer-focused approach with experience collaborating across Product, Engineering, and Sales.

Nice to have

• Experience with AI governance, agent security, LLM risk, data leakage, and agentic workflows.
• Startup experience building or scaling a Customer Success or TAM function.
• Familiarity with Salesforce, Zendesk, Gainsight, or similar customer-management platforms.
• CISSP, CCSP, or cloud provider certifications.

Culture & Benefits

• Remote work model.
• Health insurance and wellness benefits.
• Equity participation.
• Inclusive environment with a focus on diverse perspectives.