Manager of Development & Automation (AI)

Location: Remote, based in the United States; associated with Lakewood, New Jersey

Salary: $120,000–$150,000 annually, depending on experience

Company

hirify.global is a fast-paced, people-first managed service provider focused on practical technology solutions, operational efficiency, and client support.

What you will do

• Grow, mentor, and support the Development & Automation team.
• Set technical standards, contribute to the roadmap, make tooling decisions, and manage vendor relationships.
• Own the automation and systems integration roadmap across internal operations and client environments.
• Build and deploy workflow automations, dashboards, integrations, and AI-enabled solutions.
• Streamline service desk, ticketing, onboarding and offboarding, billing, and client lifecycle workflows.
• Measure impact through time saved, efficiency gains, reporting improvements, and service improvements.

Requirements

• 3+ years of experience in automation, systems integration, DevOps, or technical operations.
• 1+ years leading or mentoring AI or automation initiatives.
• Experience in an MSP, SaaS, or other multi-client service environment.
• Hands-on experience with Microsoft 365, Azure, PowerShell, Power Platform, PSA/RMM tools, and APIs.
• Experience with reporting tools such as Power BI and working knowledge of data structures.
• Ability to work with technical teams and business stakeholders and deliver measurable operational impact.

Nice to have

• Experience applying AI to operational or client-facing use cases.
• Experience working with engineers or vendors to deliver solutions end to end.

Culture & Benefits

• Remote work with nationwide medical insurance.
• Dental, life, and long-term disability insurance.
• FSA and HSA options and a 401(k) match.
• Generous paid time off and mental health days.
• Paid certification assistance and the opportunity to shape operational strategy for a growing MSP.