Contract Application Support Engineer (LIMS)

Location: Assen, Groningen, Netherlands; fully onsite five days per week

Salary: €200–€500 per day

Company

An international healthcare organisation expanding its internal technology and IT service capabilities in a highly regulated environment.

What you will do

• Provide onsite support, maintenance, and optimisation for critical business applications, including Laboratory Information Management Systems.
• Investigate incidents using alerts, logs, system behaviour, and user reports, resolving issues or escalating them appropriately.
• Administer applications and coordinate upgrades, software releases, configuration changes, maintenance, and patching.
• Manage incidents and service requests through an IT service management platform in line with agreed service levels.
• Collaborate with infrastructure, security, application, supplier, and user teams to diagnose problems and deliver solutions.
• Support audits, access reviews, root-cause analysis, technical projects, migrations, and operational documentation.

Requirements

• Professional experience in application, systems, infrastructure, or a related technical support role within a medium-to-large organisation.
• Practical knowledge of ITIL and IT Service Management, including Incident, Problem, Request, and Change Management.
• Hands-on experience with Microsoft Windows Server, Active Directory, Group Policy, Windows and Linux servers.
• Understanding of DNS, DHCP, IP addressing, switching, and connectivity troubleshooting.
• Strong analytical, diagnostic, communication, organisation, and prioritisation skills.
• Experience with LIMS, validated systems, or regulated applications is advantageous; availability, security, documentation, and compliance are critical.

Culture & Benefits

• Work with business-critical applications in an international healthcare organisation.
• Collaborative IT environment with exposure to enterprise technologies and large-scale systems.
• Participation in infrastructure, application, and compliance improvement projects.
• Technical development and career progression opportunities.
• Comprehensive benefits package.