Sales Operations Specialist (Orders and Activation) (SaaS)

Location: Office in Framingham, Massachusetts, United States

Salary: $30.53–$38.70 per hour, plus eligibility for incentive compensation.

Company

hirify.global builds technology and partnerships that help improve roadway safety and protect people in motion.

What you will do

• Manage contract adjustments from intake through accurate and timely order booking.
• Provision purchased subscriptions and entitlements, verifying configurations against customer contracts.
• Validate deal requests against internal policies and approval requirements, escalating exceptions for review.
• Maintain complete and accurate quoting records, opportunity data, product configurations, and order details.
• Monitor open deal queues and escalate blockers before they affect close dates.
• Complete month-end and quarter-end audits, booking reconciliations, documentation reviews, and knowledge-base updates.

Requirements

• 1–3 years of experience in Deal Operations, Sales Operations, Revenue Operations, or a related role in a SaaS or technology company.
• Experience quoting with speed, efficiency, and accuracy.
• Strong attention to detail and the ability to manage multiple open deals under tight deadlines.
• Understanding of SaaS deal structures, subscription pricing models, and contract fundamentals.
• Ability to learn and apply new processes, systems, and information in fast-paced environments.
• Excellent written and verbal communication skills, independent judgment, and appropriate escalation skills.

Culture & Benefits

• Medical, dental, and vision insurance.
• Health Savings Account, Flexible Spending Accounts, telehealth, and life and AD&D insurance.
• 401(k) with company match and short- and long-term disability coverage.
• FTO or PTO, 11 paid holidays plus one inclusive holiday, and Volunteer Time Off.
• Education reimbursement, employee well-being, recognition, referral, and voluntary benefit programs.
• Equal opportunity workplace with reasonable accommodation available during the hiring process.