Sales Development Operations Specialist (SaaS)

Location: Remote, North America

Salary: $100,000–$120,000 base per year plus annual bonus, depending on work location and experience.

Company

hirify.global provides cloud-based financial performance management software for planning, budgeting, consolidation, reporting, and analytics, with AI capabilities and customers in more than 100 countries.

What you will do

• Build and continuously refine SDR target account lists using the ideal customer profile, Salesforce data, and net-new prospect research.
• Manage quarterly net-new account assignment and SDR capacity modeling across prospecting segments.
• Evaluate prospecting programs, identify funnel performance gaps, and recommend which channels to scale or discontinue.
• Build manager-facing reporting for call, email, conversation, meeting, and opportunity conversion metrics.
• Provide day-to-day support for Orum, Outreach, ZoomInfo, and UserGems, including provisioning, access management, and troubleshooting.
• Translate SDR needs into technical requirements, improve data quality, and automate workflows with Business Operations and Marketing Operations.

Requirements

• 2+ years of experience in revenue operations, sales operations, or sales development operations within a B2B SaaS environment.
• Hands-on experience with Salesforce, a sales engagement platform such as Outreach or Salesloft, a dialer such as Orum, and enrichment or signal tools such as ZoomInfo, UserGems, or Clay.
• Strong reporting and analysis skills, including the ability to explain SDR funnel metrics to managers.
• Ability to provide user support, identify root causes, document solutions, and improve recurring processes.
• Ability to translate business needs into clear technical requirements and communicate with technical and non-technical audiences.
• Ability to work remotely from North America.

Nice to have

• Previous SDR or sales experience.
• Familiarity with AI or LLM tools, APIs, webhooks, Zapier, Make, Workato, or code-based automation.

Culture & Benefits

• Two volunteer days, birthday PTO, and quarterly company Wellness Days.
• Parental-leave support including diaper supplies and meal deliveries.
• Home-office setup support and monthly Wi-Fi and cell-phone reimbursements for remote and office employees.
• Mentorship, executive-sponsored development, manager training, and employee resource groups.
• Company-wide and team-specific in-person offsites, with office hubs in San Francisco, Toronto, and London.