Patient Registration Coordinator

Location: On-site in Madison, Tennessee, USA

Company

hirify.global operates a network of Joint Commission-accredited treatment centers providing opioid addiction treatment and support for people with substance use disorders.

What you will do

• Greet patients, manage the reception area, answer phones, schedule appointments, and coordinate intakes.
• Verify patient identification, program participation, insurance eligibility, and authorizations.
• Collect copays, deductibles, coinsurance, and other fees; maintain cash security and prepare financial reports.
• Manage admissions, discharges, census forms, patient accounts, chart monitoring, statements, and required reports.
• Coordinate physician appointments, insurance forms, third-party reimbursements, office supplies, filing, and general clerical tasks.
• Participate in treatment team meetings, outreach, training, accreditation activities, and patient support while maintaining confidentiality and professional boundaries.

Requirements

• High school diploma or equivalent.
• At least one year of general office clerk experience, including basic math, accounting, and cash handling.
• Valid driver's license.
• Experience with front desk operations, admissions, billing, or collections; healthcare experience is preferred.
• Strong verbal and written communication, customer service, interpersonal, data entry, and basic computer skills.
• Ability to work independently under pressure, manage multiple tasks, enforce fee collection policies, and use standard office equipment.

Culture & Benefits

• Full-time on-site work with flexible early-start and early-finish schedules, no nights, and no Sundays.
• Paid time off, holidays, and personal-needs leave.
• Health, life, vision, and dental insurance options.
• Tuition reimbursement, a 401(k) plan with discretionary match, and role-based training.
• Quarterly bonuses, certification and license incentives, employee discounts, an Employee Assistance Program, and self-care resources.