Leadership and Coaching Co-ordinator (AI)

Location: Bristol or Leeds, UK; hybrid working requires at least two days per week or 40% of working time in the office.

Salary: £30,201–£31,790 per year. The role also lists a salary of £34,000.

Company

hirify.global is transforming its organisation, technology, workplaces, and approach to finance.

What you will do

• Coordinate the end-to-end delivery of leadership and coaching services and programmes.
• Manage customer enquiries, guidance, triage, referrals, and service-level responses.
• Oversee coach matching, scheduling, programme administration, attendance, capacity, and demand using systems and reporting.
• Support the recruitment, onboarding, engagement, and development of internal and associate coaches.
• Manage relationships with coaching suppliers and technology providers, ensuring alignment with governance and quality requirements.
• Support programme communications, change activity, continuous improvement, sourcing requests, and work orders.

Requirements

• At least two years of experience overseeing end-to-end coaching, leadership, learning, or talent programmes.
• Strong stakeholder management and customer service skills.
• Excellent organisation, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
• Experience working with complex systems and processes.
• Ability to use data, insight, and feedback to improve service delivery and outcomes.
• Strong written and verbal communication skills.

Nice to have

• Experience using AI to optimise process design, efficiency, and customer experience.

Culture & Benefits

• Commitment to diversity, equity, inclusion, learning, and development.
• Pension contribution of up to 15%.
• Annual performance-related bonus and share schemes, including free shares.
• 24 days of holiday plus bank holidays.
• Wellbeing initiatives and generous parental leave policies.